Aventurile mele cu UPC

Tuesday, 21 June, Year 3 d.Tr. | Author: Mircea Popescu

Eu sunt client UPC foarte vechi, in sensul ca aveam internet de la Astral, prin anii '90, pe cablu. Eu si inca vreo citiva tipi din oras, pe urma au inceput sa se deschida internet-cafe-uri (tot pe-un modem hapt cum aveam si eu in casa rula tot internet cafeu', jde scaune). Dupa aia s-a dus vestea si spre bucale, au aparut si pe-acolo chestii de-astea ardelenesti, din vest, de la civilizatie, si incet-incet iata ca ajungem azi, cind Astralul se numeste UPC.

In tot acest interval pot zice c-am fost multumit de serviciile respectivilor, in mare, vreo zece ani si mai bine in Cluj, vreo trei ani sau cam asa in Timisoara pina acum. Sigur, se mai produc intreruperi, da' din cite imi amintesc in tot acest interval am avut una singura mai notabila (vreo douasprazece ceasuri, cindva inainte de 2000 da' nu mai retin cind) si-n rest clipaituri ocazionale. In cele doua cazuri cind am avut nevoie sa-i sun sa vaz de ce nu merge netu' de cind is in Timisoara aveau pregatit un mesaj inregistrat cu "avem o defectiune, se lucreaza la remediere, ne asteptam sa fie gata pina la ora x". Dupa care m-am dus sa-mi pun ceva de mincare sau sa citesc un ziar sau ceva si pe cind m-am intors (inainte de ora x) se remediase.

Vitezele au fost mai mereu acceptabile, sigur, n-am GPON nici acum, da' cu toata sinceritatea va spun ca eu personal n-am nici nevoie. Singura data cind am avut nevoie de ceva transfer mai masiv, niste loguri de vreo 4Gb, le-am tras in ceva sub o ora. Probabil ca daca as vrea sa vad filme streaming la calitate DVD s-ar putea. Da' nu vreau, ca mi-e literalmente lene. Mi-o facut o domnisoara un set de 100 de DVD-uri cu filme acum cred ca sase luni, am vazut 20% din ele. Muzica de merita ascultata oricum o am pe toata, chiar nu-s curios de ce scalimbaieli mai scot astia pe post de "muzica noua", asa ca rar ma mai uit. Din punctul meu de vedere, daca nu-i respectabila dupa douazeci de ani, nu-i muzica, si termenul "muzica noua" e un oximoron si-o dovata de aiureala mentala a emitatorului.

Ei, si date fiind aceste considerente, saptamina trecuta am avut nevoie sa inchid un contract pe persoana fizica si sa deschid un contract pe firma, la alta adresa. Asa ca am trecut pe la un punct de lucru de-al lor, recent deschis in buricu' tirgului dinjos de Camera de Comert si echipat cu un numar de domnisoare zimbarete, sa ma informez asupra ce-am nevoie. Cu care ocazie am aflat ca tre' sa am buletinu' lu' administratoru' firmei, stampila ei, copie dupa certificatul de inregistrare, dupa contractul pe spatiu, dupa actul constitutiv si sa le aduc inapoi echipamentele lor.

Ceea ce am si facut, la citeva zile distanta. Am returnat cutia aia cu digiteve-nustiuce asa cum mi-au dat-o, sigiliata (dar cum, n-ati desfacut niciodata ?! pai nu, ca eu nu ma uit la televizor), am povestit cu ceva fata de-a lor dintr-un call center la telefonu' lor pe numaru' format de minusitele fetei din magazin, i-am explicat ca ce vreau, o butonat ea acolo la ei in mothership sau unde le tine legate, mi-or preluat obiectele, mi-or facut contractul (la care am semnat, frate, cinci pagini pe cite doua fete fiecare, numai cind trimitem hirtogaria la fisc ma mai pune contabila sa semnez atita, in timp ce ea stampileaza la dublu - tre' facut ceva cu hirtoagele in tara asta).

Cam o ora a durat toata afacerea, mai ales din cauza de pregatit hirtogarie. Asistenta m-o intrebat uimita la final ca "did you just comission a ship in there or something ?!", io i-am spus ca nu, e un prapadit de contract de Internet, in valoare de vreo trei mii 600 de euro in total pe toata durata lui de viata (2 ani adica), ea s-o scarpinat in cap "how come there is like... anything in this country ? how do the busses run ?", io i-am explicat ca uite de-aia am avocat, contabil scl etc, si merita sa ai, si esti iresponsabil sa n-ai.

Asta se intimpla vineri. Mi-au facut programare pentru instalare de la 8 la 12, pe luni, doar ca eu le-am anulat-o pentru ca sa fim seriosi, nici Lizuca a Regatului Unit daca vine la mine n-are ce sa caute inainte de ora 12. Asa ca si-a cerut fata scuze ca "nu stie daca se va putea tot azi", ceea ce mie chiar indiferent mi-este daca-i azi sau saptamina asta, oricum aveam internet pe contractul proprietarului. Au venit a doua zi, adica marti, doi tipi, intre doua virste, seriosi si competenti asa. Erau la poarta la ora 12 fara cinci. Deci ma intelegeti voi, dragi cititori din strainatate, ca "vom veni intre 8 si 20" ? 12 fara cinci. Chiar ma gindeam sa-i tin la poarta cinci minute numa' asa de trololo.

Da' nu i-am tinut. S-or apucat de treaba, mi-or instalat chestiile, le-or dat drumu'. Si gata.

Cam astea-s in mare motivele pentru care eu sunt un client UPC foarte vechi.

Category: Zsilnic
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30 Responses

  1. internet de la Astral, prin anii ‘90

    am 12 ani si asta ce-i?
    ...
    nu stiu cum naiba au reusit romtelecom sa convinga olandezii aia sa le cumpere rahatul, cand prin 200x inca vindeau conexiune pe cablu coaxial la 56kbps.

  2. Mircea Popescu`s avatar
    2
    Mircea Popescu 
    Tuesday, 21 June 2011

    Pai baza de date cu numerosi clienti, practic vorbind.

  3. la abonament tv sau cum? lol ma rog, bine ca macar i-au modernizat cat de cat.

  4. UPC sunt varza in mangalia. Am avut o perioada de vre-o juma de an cand cadea in fiecare week-and si in fiecare noapte dupa 11-12.
    Desi faceam reclamatii cu nemiluita, pe buna dreptate, eram tratat cu sutu-n cur. Cea mai tare faza e ca la un moment dat, dupa 6 luni, a trimis un imbecil sa se uite la echipament si a si rezolvat cam 5% din probleme, restu le-am rezolvat prin incheierea contractului. Imbecil pentru ca mi-a spart o vaza si zgariat birou.
    Una peste alta MUIE UPC.
    Retrag daca dai o bere din bani luati de postu asta.

  5. Mircea Popescu`s avatar
    5
    Mircea Popescu 
    Tuesday, 21 June 2011

    Da' nu tre' sa retragi, care-i problema ? Oricum, de luat bani n-am luat, da' si daca luam tot aia ziceam, ca io nu prea cred in tranzactionat beri.

    Cum il chema pe imbecil ? In ce an se petrecea chestia ? Care erau problemele concret ? Chestiile astea-s bune de stiut, la caz ca citeste altcineva din Mangalia sa-si poata forma o idee, aia-i puterea Internetului.

  6. Anu de gratie, aproximativ, 2009. Pe nenea imbecil il chema cum la denumit tacsu dar eu nu detina aceasta informatie.
    Mangalia stie toata despre problemele UPC-ului, ne adunam toti pe la colt de bloc ca sa facem revolutii incepute cu o bere si seminte. le sabotam sediu lasan sticlele si cojile in fata usi.
    Cadea netu in fiecare week-and si zilnic dupa 11-12 noaptea. Foarte concret.

  7. Mircea Popescu`s avatar
    7
    Mircea Popescu 
    Tuesday, 21 June 2011

    Pai najpa. Daca citeste careva de pe la ei poate ne da si-o opinie, un angajament in scris, ceva.

  8. RDS ceva? it's capitalism baby.

  9. Mihai B`s avatar
    9
    Mihai Binsigna de prim sositinsigna de trolinsigna pentru 1000 de comentarii 
    Tuesday, 21 June 2011

    man, aproape mi-a curs una bucata lacrima citind. acum pe bune, tras-ai vreodata la torrenti cu upc-ul? ca au limitat portul, ca cica sa nu comitem ilegalitati, noi, clientela. merci prietenilor, m-as dus la upc de unde ia pe cel mai ieftin abonament si cu 25 de mega de pe unele hosturi din alea de torrente. cu upc trebuia sa ma trezesc dimineata la 6 sa ii dau drumul ca pana la vreo 9 asa, lua cu maxim un mega. ca asa-i upeceu'. pe urma ce sa mai zici de meciuri, ca doream sa vad un meci si eu, ca omul. pe cel mai ieftin upc, streamingul mergea jenant, de oriunde, inclusiv de pe bet365. cand i-am lasat, m-au chestionat de motive si le-am zis ca mno, nu au digisport si gsptv. bun, dar le puteti vedea de pe internet. da?! uitati-va voi de pe internet la un streaming de 365 kilo care nu merge.

    inafara de tine, cred ca toata lumea zice ca upc e varza.

  10. Mircea Popescu`s avatar
    10
    Mircea Popescu 
    Tuesday, 21 June 2011

    Pai fiecare poate sa zica ce pofteste, mnoa, acuma vrei sa-mi rescriu io istoria ca sa se potriveasca cu ce zice lumea ?!

    Io nu prea trag de pe torenti, ca nu prea am de ce. Vad frecvent viteze de 10-12 MB/sec (deci spre 100mbps) pe interfata, ceea ce inseamna in principiu ca de mers, merge. Probabil n-am fost eu utilizator suficient de intensiv cit sa se puna problema de limitari, n-am idee.

  11. ha, n-ai pus y la oximoron. :D

    eu am UPC de cand era Astral ... nu stiu sa zic ... 6 ani? chiar nu mai stiu. de vrei trei am renuntat la cablu ca il plateam inutil, eu folosit modemul de la zapp.

    de vrei doi am renuntat si la cablu tv optic/analogic/masa-n cur/cablu clasic (!?) si am bagat digital. e vreo 10 ron in plus la abonament ... ma rog, e un pachet tv + net. desi netul e moca i-am zis sa nu-l bage ca nu-l folosesc. probabil sunt primul roman care refuza lucruri gratis.

    tv-ul se vede bine, playboy 24/7 & stuff. ma dispera, dar nu aveam alternativa, ca-ti dau un aparat gen dvdplayer cu un card in de unde iese cablu pt tv. atat.

    netu stiu ca mergea decent la ei, dar poate s-a mai schimbat in bine ca am inteles ca se dau bani multi sa fie cumparati.

    ce sa zic ... sa-l stapanesti sanatos. sincer, ce depaseste 2 mb/s mi se pare inutil. zau. la zapp ca primesc pana la 3.1mb fireste ca baltesc pe la 1 si putin cum zice speedtest.net http://www.speedtest.net/result/851574615.png

    dar nici nu-mi trebuie mai mult. sa zici ca descarc ce? niste programe de c ativa mb, deci in maxim 5 min am orice. muzica? si aia o iau repede ... mai repede decat imi ia sa caut ceva bun intre timp. filme ca si tine. primesc de la fete si prieteni ... asta doar cand mai vin la mine sa ne uitam.

    altceva ce fac? nimic. pt site-uri de 10kb e inutila viteza mare,

  12. ygrec nu este specific limbei romane, a fost o reforma comunista care l-a bagat in alfabet. nu avem nici macar sunetul teoretic. ai tu ceva cu gay-ii tai.

  13. ai mei? :))

  14. Mircea Popescu`s avatar
    14
    Mircea Popescu 
    Tuesday, 21 June 2011

    @Ionut Pai daca scriu in engleza scriu cu y si daca scriu in romana scriu cu i. Ca englezii-s mai ghey asa.

    Io am 120mbps, da' intr-adevar pot zice ca mi-i util 1% din timp, in rest orice peste 1-2mbps e perfect ok, pentru weburi si de-astea. Oricum nu-s multe servere in Romania capabile sa serveasca pagini la peste un 1mbps.

    Deci iegzact.

    @Critic Sunetul y este u-psilon la originile lui. Ce-i drept ca noi avem ale noastre.

  15. 3000 Euro / 24 luni inseamna ca platesti suta de euro pe luna. Probabil ai comandat 4 conexiuni de fibra.

  16. Mircea Popescu`s avatar
    16
    Mircea Popescu 
    Tuesday, 21 June 2011

    N-am idee la ce ma gindeam.

  17. Mircea Popescu`s avatar
    17
    Mircea Popescu 
    Friday, 24 June 2011

    Mnoa bun. Acuma daca tot i-am laudat, evident ca sa vezi minune :

    mircea@inigo-montoya:~$ ping polimedia.us
    PING polimedia.us (63.247.64.92) 56(84) bytes of data.
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=1 ttl=45 time=158 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=2 ttl=45 time=154 ms
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    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=115 ttl=45 time=159 ms
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    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=475 ttl=45 time=160 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=476 ttl=45 time=157 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=477 ttl=45 time=157 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=478 ttl=45 time=158 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=479 ttl=45 time=159 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=480 ttl=45 time=160 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=494 ttl=45 time=157 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=495 ttl=45 time=159 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=496 ttl=45 time=154 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=497 ttl=45 time=156 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=498 ttl=45 time=155 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=499 ttl=45 time=160 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=500 ttl=45 time=156 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=501 ttl=45 time=155 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=502 ttl=45 time=160 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=503 ttl=45 time=156 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=504 ttl=45 time=155 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=505 ttl=45 time=155 ms
    64 bytes from xenu.polimedia.us (63.247.64.92): icmp_seq=506 ttl=45 time=165 ms
    ^C
    --- polimedia.us ping statistics ---
    506 packets transmitted, 354 received, 30% packet loss, time 564429ms
    rtt min/avg/max/mdev = 153.809/158.023/183.288/4.257 ms

    Mdeci bun ? 30% in puii mei. Asa ca-i sun pe suportu' tehnic, si in vreo zece minute hmmm... de fapt, in 564429 milisecunde imi raspunde, ii dau numaru' de contract, ii explic care-i problema, ma intreaba cit am rulat, ii zic, pai de cind va sun, fo' 500 de pachete, 350 au si ajuns. Imi zice ca noa, tre' sa verifice modemu' sa vada, zic ca ok, sa-l verifice, imi zice sa astept ca-l verifica acusica, intr-adevar, "sunt desincronizari mari", tre' sa trimita pe cineva, face el sesizarea chiar acuma, mbine, si cind sa-i astept ? Saptamina asta ajunge cineva ? Pai cam intr-o ora-doua ar trebui sa fie, da' oricum n-are treaba cu mine, ca la stilpi vor lucra, pai poate ca la stilpi vor lucra da' voi sa-i vaz si eu la chip sa verificam ca intr-adevar au si reparat ceva, sigur ca da nu-i problema, noa, daca ajung astazi cindva e ok.

    Sa vedem amu', ce-a fi. Si apropo, care sunteti experti in cablaje, cam ce-ar putea cauza o conexiune sa moara dupa citeva zile in felu' asta ? Se zmulge-o mufa ceva ?

  18. @inigo-montoya

    lolocaust.

  19. O conexiune poate sa moara oricand asa. De exemplu cand bate vantul. Sau ploua. Nu m-ar mira sa se fi oxidat nici terminalele ca sunt de proasta calitate ca sa fie ieftine.

    Ar trebui sa folosesti cablu coax cu filet pentru conexiuni cablu (daca nu ai modem de fibra in casa).

  20. Mircea Popescu`s avatar
    20
    Mircea Popescu 
    Friday, 24 June 2011

    Pai am un Cisco EPC3925, in sensul ca l-au adus dinsii, nu-i al meu. Cablurile chiar sunt pe filet. Totusi, oxidate-n 3 zile ?! Mi se pare cam exagerat. Nu stiu cit de proasta calitate or fi ca sa fie ieftine sau nu, io banui ca-n general is destul de onorabile piesele folosite.

    In Dumbravita e seceta cam de o luna de zile asa, o prapadita de gradina cit o palma de loc m-a executat de vreo zece tone de apa pina acum, luna curenta. Vintul bate, da' slab pina la foarte slab, n-o fost furtuna sau chestii, am o umbrela de-ai mare care sta deschisa-n gradina si n-o avut nici o treaba pina acu'.

    M-am uitat in pom dupa ciori berze etc, da' nu se vede nimic.

  21. Mircea Popescu`s avatar
    21
    Mircea Popescu 
    Saturday, 25 June 2011

    Asa, ca mi-am uitat sa zic : s-au prezentat cetatenii, am masurat ping-uri pina ne-am plictisit. Pe un sistem se pierdeau oriunde intre 10-50%, pe alt sistem se pierdeau in jur de 5-10%. Pe sistemul lor se pierdeau 0%.

    Diferenta ? Ei aveau cablu nou cu mufe puse industrial, eu aveam cabluri vechi de 3 ani, cu mufe puse de mine cu crimperu'. Dupa care daca tineai mufele-n router mergea tais, daca le clatinai mergea cu goluri.

    Ca sa vezi chestie.

  22. deci cum ziceam ?

  23. @mp : ahahahaha, self owned.

  24. Mircea Popescu`s avatar
    24
    Mircea Popescu 
    Saturday, 25 June 2011

    Asta e, noa.

  25. daca sunt chiar asa cum zici tu inseamna ca sunt buni. Eu am fost de curand la rds sa imi bag din nou netul si a trebuit sa astept vreo saptamana pana mi-au dat drumul la el.si sa mai zic ceva,cand a fost sa creeze conexiunea dabia au reusit,pareau cam incepatori.

  26. m-am razgandit, mi-am pus si eu wireless la UPC in casa. la speedtest mi-a dat 10mb, cam sub ce pun ei in contract ... mda, romania.

  27. Mircea Popescu`s avatar
    27
    Mircea Popescu 
    Monday, 18 July 2011

    Apai nu cred ca livreaza nimeni chiar cit scrie-n contract, ca acolo e cu "pina la" si dume de-alea.

  28. mircica`s avatar
    28
    mircica 
    Friday, 1 May 2015

    trilema este fostul polimedia ? de ce unele posturi nu merg ?

  29. Mircea Popescu`s avatar
    29
    Mircea Popescu 
    Friday, 1 May 2015

    Foarte inteligent.

    Vezi aici, ia o pauza de la calculatoare, mediteaza la chestiune si revino.

  1. [...] 03 Februarie, Anul 4 d.Tr. | Autor: Mircea Popescu Sincer va spun ca-n timp ce scriam articolul din vara pe tema UPC ma asteptam sa am probleme de-ndata ce-l public. C-asa functioneaza lumea, mai ales prin partile [...]

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